Privacy Policy

Last Updated: December 23, 2024

RealTally ("we," "our," or "us") is the company that operates the RealTally app and BiteForward Kids app. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and website.

Information We Collect

Information You Provide

  • Account Information: Name, email address, and phone number when you create an account
  • Search Preferences: ZIP codes, property types, price ranges, and buying/selling preferences
  • Communication Data: Messages, feedback, and support requests you send to us

Information Automatically Collected

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features used, search history, and interaction patterns
  • Location Data: Approximate location based on IP address (precise location only with your permission)

How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Match you with real estate agents based on your preferences
  • Send you search results and agent recommendations
  • Improve our app functionality and user experience
  • Send you service updates and important notices
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and improve our services
  • Prevent fraud and ensure platform security

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Real Estate Agents: When you choose to connect with an agent, we share relevant contact and preference information
  • Service Providers: Third-party vendors who help us operate our app (hosting, analytics, customer support)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at info@realtally.xyz.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: